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Will The Real Lift Vapor Please Stand Up

A Story of Redemption? – A New Commentary by John Manzione

Please make sure you read the entire commentary to read the truth about Lift Vapor, JohnPaul Golino and Justin Triglia.

On April 7th of this year Spinfuel published a SCAM ALERT for Lift Vapor. Our scam alert article screen-captured a 3:30 video of their website where you can plainly see their marketing tactics were identical to several other “cookie-cutter” scam sites that hide enormous charges for a single battery starter kit through a phony $4.95 trial periods that wind up costing the customer $120, for auto-shipment charges that would make the devil himself ashamed, and many other “There’s a sucker born every minute” business practices used by people who have decided that there is a “killing” to be made in electronic cigarettes.

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Yesterday afternoon we received a letter from the owners of Lift Vapor (JohnPaul Golino and Justin Triglia) explaining, or threatening, we’re not sure, that their company was not guilty of any of the charges we made in our commentary/Scam Alert. This isn’t the first time we’ve heard from an e-cigarette company that had a hard time with something we’ve written, but for some reason this letter seemed different.

The envelope was filled out with our address and their address in pencil. It was hard to read but legible enough that the post office didn’t have a problem getting it delivered. The content of the letter denied the accusations and requested that we remove the review. There was no defense presented, no one addressed the issues we wrote about. So, what was going on?

Curiosity

Curious about what we had written I went back to the original review, I read it, watched the video, and saw that we had gotten it exactly right the first time. So what was the problem? Then I clicked the link we provided in the review, a link that used to go to Lift Vapor. The URL, http://liftcigs.com is no longer a working URL. Interesting.

So I Googled the name Lift Vapor and came up with liftvapor.com. I clicked the link and was taken to a website that used the very same logo, the very same starter kit design, but everything else has changed.

A New Lift Vapor?

Oh it was definitely the same company; there was no doubt about that. And even though the starter kit package looked identical to the rip-off starter kits from the old LiftVapor there wasn’t a single-battery starter kit on the site. There was no “trial” period, no auto-shipment program, and no more ‘Chinese e-liquid’ in the prefilled cartomizers.

The “New” Lift Vapor was selling a 2-battery starter kit that included the following: ($99)

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  • – Package dimensions – 5″x3.75″x2.25″
  • – Package Contents
  • – 1 Qty – Charger Kit – comes with wall unit adaptor and USB charger
  • – 2 Qty – E-cig batteries – 1 Long black & short white batteries (male threaded)
  • – 1 Qty – Refillable blank cartridges – 5 pack female threaded cartomizers
  • – 1 Qty – Cartridge/cartomizer filled with 1.8 Menthol or tobacco
  • – 1 Qty – 5ml vial of e-liquid. Choose from 27 flavors & 4 different nicotine strength levels

Still about $40 too expensive, sure, but at least they weren’t hiding it anymore.  Looking deeper into the “new” website I learned that additional batteries, in white or black, were being sold for $11.95. A good price for a rechargeable battery. However, they do seem to indicate that their batteries are “regulated”, which I find difficult to believe. A 5-pack of “blank” 1ML cartomizers is just $4.95, in white or black.

The e-Liquids

Now here’s where the biggest difference comes into play. Lift Vapor now offers 100% USA sourced and mixed e-Liquids in 30 flavors. (or so they say)

Remembering that the LiftVapor we wrote about was selling 10 Cartomizers for $65, per month, ($6.50 PER cartomizer folks) the NEW LiftVapor was selling 5-packs of prefilled menthol or tobacco cartomizers for $12.95 and blank ones for $4.95.Scam Alert LiftVapor Spinfuel eMagazine exposes scam operation

Even more shocking was the pricing for the 30 flavors of American made and American sourced e-Liquid. Take a look at the pricing for their bottles of USA e-Liquids (they claim the e-Liquid are made by themselves on their own premises). They do not list the prices on the product page, instead you have to make your choices as to size and nicotine level and add it to your cart, and on checkout you see the prices.

(Note* because they are still working on their new website, the shopping cart does not work with Safari on a Mac, but does when using Firefox)

Current Prices (July 18th, 2013)

 –       5ML – $3.25

–       15ML -$7.45

–       30ML – $13.99

–       50ML – $24.99

The e-Liquids are shipped in opaque bottles with dripper tips, and in a variety of nicotine strengths, including 1.1%, 1.8%, 2.4% and of course, non-nicotine.

Honesty IS The Best Policy?

This is what they say under each e-Liquid flavor product page:

  • – No Steeping Needed
  • – 100% Ready to ‘Vape’
  • – No ‘Hot Spots’
  • – Consistent, Smooth Experience
  • – 70% PG/30% VG Recipe
  • – Available in 5ml, 15ml, 30ml, and 50 ml vial sizes
  • – 1 ml E-liquid equals approximately 7 cigarettes

–       A 30 ml vial of E-liquid equals approximately 1 carton of cigarettes

This is what caught my eye; “1ML e-Liquid equals approximately 7 cigarettes”.  This from a company that once claimed a .7ML cartomizer lasted up to 2-packs of cigarettes! They are right about a 1ML cartomizer filled with e-Liquid does indeed last about 7 cigarettes for the average smoker.

Custom Vapor Section

According to LiftVapor, in the very near future they are going to attempt a “custom vapor” section where their customers can select whatever flavorings they want, in whatever ratio they want, along with their own custom PG/VG desires. A great idea if you can pull it off, but something like this, if successful, would be labor intensive like you wouldn’t believe.

Social Media – Facebook

Lift Vapor also have a Facebook page 

And they make timely updates on what’s going on with the company, and admitting mistakes, taking responsibility for them, and making it right.

There was a problem with some of the starter kits leaving the warehouse from May 7 to May 17. All the cartomizers that were sent were blank cartos. What did they do? They are sending every customer that was affected by the error a free 5-pack of prefilled cartomizers, and they told their customers to keep the blank ones for future use. Good PR.

They also announced in a June 21 Facebook post that they had stopped their auto-shipment program completely.

 What are we to make of all this?

After looking for anything out of the ordinary, for signs of the old “scam alert” Lift Vapor, and not finding anything on that particular website, (liftvapor.com) I understood why we got the letter from them. Our Scam Alert got to them, or their customers, or both. We were doing damage to LiftVapor.

But something didn’t smell right. So I began going through all the links on Google, and low and behold, Lift Vapor almost fooled me. They hadn’t changed their ways, at all.

Lift Vapor at LiftEcigs.com

I told you when I clicked on the old link in the Scam Alert article http://liftcigs.com the URL led nowhere. It went dead. But, by adding a single letter to the domain name, LIFTECIGS.COM you come to very same Scam Alert website we wrote about in April.

Reaching Out

What I didn’t understand is why they didn’t contact us when they made this seemingly huge change into a legitimate e-cigarette seller. Why didn’t they reach out and tell us they’ve changed their way, that they’ve seen the light, that they would appreciate it if we could look into the new website and help get the word out?

Because nothing has changed.

There is one LiftVapor that appears to be using good business practices, liftvapor.com, and another LiftVapor that is still running the same scam… only worse at liftecigs.com. The “new” price for that single battery starter kit is now $148 and you have only 10 Days in the trial period that begins the moment you hit the Submit button, not 14 Days. However, they did do away with their auto-shipment program at their Scam Alert web address.

Bottom Lining It

Sadly, while LiftVapor appears to be running a legit operation at liftvapor.com there is a dark side to the same company at liftecigs.com. We’re not really surprised by this, but we are disappointed.

I wanted to believe that Lift Vapor had seen the light, that they realized all that Bad Karma was taking its toll, and instead it appears as though the only thing that has happened was that they had opened a “front” operation where everything looks okay, but behind the scenes they were still running the scam. They learned nothing.

So, we’ve updated the URL in our SCAM ALERT to reflect the new URL. We also want to make it clear that if JohnPaul Golino or Justin Triglia, the owners, who work out of a warehouse located at 60 Belamose Avenue in Rocky Hill CT (800-887-0175) that if they wish to go on record and explain there are two Lift Vapor websites, and explain their ownership in Saphire, Smoke Star, and other e-cigarette “brands” we’d love to interview them and give them the opportunity to come clean about everything.

The worst thing about all this? If LiftVapor, the company we see at liftvapor.com were the only e-cigarette company these two men were involved in we wouldn’t have a problem with them.

When you do business like this, with a “light” side and a “dark” side, it taints all of them.

John Manzione

Publisher
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About The Author

All original content is written and produced for our readers by the Spinfuel Staff, and the Spinfuel eLiquid Review Team. The writing staff includes Julia Hartley-Barnes, Keira Hartley-Barnes, Tom McBride, Jason Little, and Dave Foster. Spinfuel also publishes guest contributors on occasion, including Pascal Culverhouse. All original content is protected by US copyright laws.

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5 thoughts on “Will The Real Lift Vapor Please Stand Up”

  1. Once again, an exceptional write-up. It is too bad that Lift Vapor has not gone completely legitimate. It would be nice to see one of the scam companies completely transform itself and show that there is hope out there for the other scam artists to change their ways.

    I am glad you folks over at Spinfuel are doing your best to inform the uninformed about scams, and doing what you can to help clean up the e-cig industry.

    Keep up the good work!

  2. Thanks for the heads-up, John. This attention to detail in all of SpinFuel’s articles are why I make it my first stop every day.

  3. John… nice work! It’s funny, I get SO much $h#@ (on a daily basis!) from family & friends about my tendencies to “over-research”. Idk, it’s like if I’m going to buy something, do something, put something “out there”; whether FB, YouTube or otherwise.. in print, for all eternity.. I just want to be sure I can back up whatever I say, suggest, oppose, whatever. Omg, you don’t know how much it drives me batty, seeing people make really harsh (sometimes potentially damaging, even) comments against something or someone.. When I KNOW for a fact, they not only have no idea what they’re talking about, but couldn’t be more wrong had they tried. I have to stop myself from commenting, always.. knowing there’s really no point. Actually tho, I think you DO know how much that would drive me crazy – since you seem to be the exact same way. 😀 Aaaah, it’s nice to finally know there’s another member of the club! LOL Oh, & those family & friends.. I’m sure you can guess who is the 1st person they go to, each & every time they are ready to purchase, well.. anything! MmmHmm =P Based on what I said, probably zero chance of me ever being scammed by companies like these.. Unfortunately tho, MANY have been + more & more are, every single day! So- GREAT follow-up article! Thanks PS: Gotta LOVE screen capture! The fact that their newer “legit” company has a post on the FB page in June- referencing auto-ship cancellation, pretty much confirms they’re ALL intertwined. Pffft, brass ones, I tell ya.. Can’t believe they even had the nerve to write/send that letter! Then again, they had no idea Det. Manzione would be on the case! 😀 tee-hee

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